Service — — Getting Started
Getting Started Prescriber Onboarding
What onboarding actually involves, in order, with the documents you'll need and the parts that typically hold things up. Most practices are set up and ordering within a week.
The Onboarding Sequence
Five steps. The only one with real variance is license verification, which depends on how quickly your state board responds.
- 1
Account request
Submit practice details, prescriber name, NPI, and state license number. One form, and it is the only thing you need to start.
- 2
License and NPI verification
We verify the NPI against the NPPES registry and confirm your state license is active and in good standing. This is the step that determines your timeline — most verify same-day, some state boards take longer.
- 3
Account activation
Once verified, your prescriber account is activated with access to formulary and pricing. Multi-prescriber practices can add clinicians under one account.
- 4
Formulary review
A pharmacy team member walks through what is available for your specialty, current regulatory status of anything peptide-related, and what to avoid ordering into a changing FDA position.
- 5
First prescription
Submit through the portal or by e-prescribe. The first order gets reviewed by a pharmacist who will call about anything ambiguous rather than guess.
What to Have Ready
Having these on hand removes almost all of the back-and-forth.
- Active state medical or nursing license number
- NPI number (individual, and group NPI if applicable)
- DEA registration — only if you intend to prescribe controlled substances such as testosterone
- Practice name, physical address, and shipping address if different
- Preferred e-prescribe platform, if you use one
- A list of the compounds or categories you expect to prescribe
One Thing That Delays Accounts
A license in a state different from where patients will receive shipments. Prescriber licensure and pharmacy non-resident licensure are separate requirements, and both must cover the patient's location. If you practice across state lines or use telehealth, raise it during onboarding rather than at the first order.
What Happens After Your First Order
Reorders move faster — the verification work is already done, and repeat prescriptions can be submitted directly.
You will have a named contact rather than a general queue. For practices building a program around compounded therapy, that relationship matters more than the ordering mechanics: the useful conversations are about what is currently compoundable, what is moving through FDA review, and what to switch to when a position changes.
FAQ
Common questions
How long does prescriber onboarding take?
Most practices are verified and ordering within a week. The variable is state license verification — some boards respond same-day, others take several business days.
Do I need a DEA registration?
Only for controlled substances. Testosterone is Schedule III, so prescribing it requires DEA registration. Most peptide and nutraceutical preparations are not controlled and do not.
Can multiple prescribers share one practice account?
Yes. Practices can add clinicians under a single account, with each prescriber individually verified.
Which states can you ship to?
Our partner pharmacy holds non-resident licensure covering all 50 states plus Washington, D.C. Your own licensure must cover the state where the patient is located.
Is there a minimum order or account fee?
There is no account fee. Ordering requirements depend on the preparation and whether it is patient-specific or office stock — our team will confirm for your specialty during formulary review.
Provider Resources
Keep reading
Prescribing Guide
A compounded prescription carries more detail than a commercial one, because the pharmacy is making the preparation rather than pulling it from stock.
Read more
Quality & Compliance
Every compounding pharmacy says it is high quality.
Read more
Product Catalog
Formulary and pricing are provided to verified prescribers.
Read more
Get In Touch
We Would Love To Hear From You
Send a message and our team will get back to you, typically within one business day. Clients may also call or email us directly.
- 866-206-1806
- customercare@newtropin.com
- 1615 S. Congress Ave, Delray Beach, FL 33445
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