Last updated: June 10, 2026
These Terms of Service ("Terms") govern your access to and use of the Newtropin website, platform, and services (collectively, the "Services") operated by Newtropin ("Newtropin," "we," "us," or "our"). By accessing the Services, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Eligibility and Professional Use
The Services are intended solely for licensed healthcare practitioners and authorized professional purchasers. Access to product catalogs and pricing requires registration and verification of a valid National Provider Identifier (NPI) or equivalent professional credentials. You represent and warrant that the information you provide during registration is accurate and that you are authorized to purchase the products offered. We may verify your credentials and may suspend or terminate access if verification fails or credentials lapse.
2. Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend, deactivate, or terminate accounts that violate these Terms, that we are unable to verify, or that we reasonably believe present a compliance or security risk.
3. Products and Professional Responsibility
Products offered through the Services, including peptides and compounded preparations, are made available for professional use by qualified practitioners only. Products are not intended for resale to consumers except as permitted by applicable law and your professional licensure. You are solely responsible for the clinical, regulatory, and professional decisions regarding the use, prescribing, dispensing, and administration of any product purchased, and for compliance with all federal, state, and local laws governing your practice.
4. Orders, Pricing, and Payment
All orders are subject to acceptance and product availability. Pricing is displayed only to verified account holders and is subject to change without notice. We strive for accuracy but reserve the right to correct errors in pricing or product descriptions and to cancel or refuse any order, including after an order has been submitted. Payment is processed through our third-party payment provider; you authorize us to charge your selected payment method for the total order amount, including applicable taxes and shipping.
5. Subscriptions and Recurring Orders
Where offered, subscription or recurring-order products will automatically renew and bill at the interval you select until cancelled. You may manage or cancel a subscription through your account or by contacting us. Cancellation takes effect at the end of the then-current billing period unless otherwise required by law.
6. Shipping, Returns, and Refunds
Shipping timelines are estimates and not guarantees. Title and risk of loss pass to you upon delivery to the carrier. Due to the nature of the products, certain items may be non-returnable for safety and regulatory reasons. Return and refund eligibility, where available, is described at checkout or in our return policy and may require prior authorization.
7. Acceptable Use
You agree not to misuse the Services, including by attempting to access non-public areas, scraping or harvesting pricing or catalog data, reselling access, interfering with the operation or security of the Services, or using the Services in violation of any applicable law or these Terms.
8. Intellectual Property
The Services, including all content, trademarks, logos, product information, and software, are owned by Newtropin or its licensors and are protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal professional purposes. No other rights are granted.
9. Disclaimers
The Services and all products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Information provided through the Services is for professional reference only and does not constitute medical, legal, or regulatory advice. Statements regarding products have not necessarily been evaluated by the U.S. Food and Drug Administration, and products are not intended to diagnose, treat, cure, or prevent any disease unless lawfully prescribed and dispensed by a qualified practitioner.
10. Limitation of Liability
To the maximum extent permitted by law, Newtropin and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Services or any product. Our aggregate liability for any claim arising out of or relating to the Services or a product shall not exceed the amount you paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Newtropin and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, your violation of these Terms, or your professional use, prescribing, dispensing, or administration of any product.
12. Governing Law and Disputes
These Terms are governed by the laws of the State in which Newtropin is organized, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in that State, unless otherwise required by applicable law.
13. Changes to These Terms
We may modify these Terms from time to time. The updated version will be indicated by the date at the top of this page and will be effective when posted. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
14. Contact
Questions about these Terms may be directed to Newtropin through the contact information provided on our website at https://newtropin.com/contact-us.